Windows Reset C4LUser Account

Resetting a Forgotten Password in Windows 11

Your Windows 11 computer may have two accounts: C4LUser for normal day-to-day use and C4LAdmin for administrator access. If you forget the password for the normal account, you can use the C4LAdmin password to reset the C4LUser password.

Important: Only use the administrator password to reset the normal user account password. After you reset the password, go back to signing in with the C4LUser account as normal.

1Sign in with the C4LAdmin account

If you cannot access the normal C4LUser account because you have forgotten the password, sign out if needed and log in using the C4LAdmin account details.

Once you are signed in, stay on the Windows desktop and follow the steps below.

2Open Computer Management

Click the Start button or press the Windows key, then type Computer Management into the search box. When Computer Management appears in the results, click it to open.

  • Open the Start menu
  • Type Computer Management
  • Click the matching result
  • Wait for the management window to open
Windows 11 Start menu search showing Computer Management
Search for Computer Management from the Start menu.

3Go to Local Users and Groups

In the Computer Management window, look at the menu on the left-hand side. Open Local Users and Groups, then click Users.

You should now see a list of local accounts on the computer, including C4LUser and C4LAdmin.

Computer Management showing Local Users and Groups and the C4LUser account
Open Local Users and Groups, then select Users.

4Set a new password for the user account

Find the account that needs to be reset, usually C4LUser. Right-click that account and choose Set Password….

Windows will show a warning message. Click Proceed. Then type the new password twice and click OK.

  • Find the user account
  • Right-click the account
  • Select Set Password…
  • Click Proceed
  • Enter the new password twice
  • Click OK
Windows Set Password warning dialog for the C4LUser account
When the warning appears, click Proceed.
Windows password dialog showing new password and confirm password fields
Enter the new password twice, then click OK.
Helpful tip: Choose a password you can remember easily, but keep it private. It can help to write it down somewhere safe until you have used it a few times.

5Sign out and test the new password

After setting the new password, sign out of the C4LAdmin account. Then sign back in using the C4LUser account and the new password you just created.

If the new password works, the reset is complete. If it does not work, repeat the steps carefully and make sure you typed the password the same way both times.

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